Auto Repair | Oil Change | Brakes | Tires - Midas Ypsilanti, MI 48198 (2024)

This is probably the best customer service I have received in a long time. Making the appointment was very easy online and they approved my requested time within minutes. Rafe was the store manager and he made my entire experience flawless. The techs were thorough and there was never any pressure to have a particular service completed. I would highly recommend this Midas location in Ypsilanti, MI.

Rafe was extremely friendly and welcoming, making me feel comfortable with the work that needed to be done on the car. They worked quickly and efficiently too!

Don't think I will be back been noticing funny pricing but they have been my go to for years until today. In the past I didn't have to ask if they had a oil change special that would just apply not lately. I bout my vehicle in for servicing with a low air in tire light you would think they would just add air no light still on.

Friendly, very customer service acknowledgment. Great with the elderly folks just very kind people. Very time efficient, it did not take them all day to do a very hard service for my v. Ehicle, I'm very impressed.

Was able to service my vehicle in the same day on a Saturday, even though the shop was extremely busy on that day.

Lower prices and tell people before hand if you're going to charge more like high labor costs

Originally, a few months ago, I was told 2 struts would cost $500. Instead, without telling me, they cost $1000 for 2, so I paid double what I was expecting. I was not happy with that surprise when I saw the bill. By then, there was nothing I could do about it.

Great customer service

Pay attention

Respectful people and reasonable prices goes a long way

Refund my $150.I was charged for services that I didn’t ask for.

I wasn't told how long it would take and the issues with my breaks weren't explained to me.

I always feel very well cared for at Michigan ave Midas. I recommend them to everyone that lives in the area. The service is always great and the price is reasonable.

Bob and Paul are always there to help me figure out my car problems. If they can’t fix a problem, they take time to refer me to someone who can. They always go over and above. I trust them and rely on their expertise. I’ve been coming to them since my son was 5. My son is now 20. So for 15 years, I’ve been privileged to get extraordinary service. Thank you!

The friendly personnel, the location, and the price for the service.

The technicians are always accommodating to my vehicle service needs.

Paul and Bob are so great at what they do. All the staff is amazing.

They got me in and back on the road quickly, and with no hiccups. They kept me abreast of progress the whole time.

I completely trust the service at this Midas. Bob and his crew always explain everything to me and I feel they are always honest with their assessment of my car. It is easy to get my car in and they always take care of me.

Bob, Paul and the staff are knowledgeable and friendly. They always give me options when a repair is needed, explaining everything thoroughly.

Great service

The manager was so friendly and helpful. I will always go to the Midas in ypsi because you and expect great service and trust that you are getting a fair price! Definitely earned a lifetime customer!

I enjoy the experience with the service workers and make me feel welcomed as well as treating me as family!!!!!!!!!😊

"After nearly 10 calls to auto shops in the area, Midas was the best by far. They have great customer service, affordable pricing, and open communication. I definitely felt valued as a customer, and I am so glad to have a local auto shop to rely on."

" I made an appointment on line to bring my vehicle in and wait for diagnostic, for this morning, never received a follow up for online appointment , then when i called to inquire they are booked up till Friday and i would need to leave the vehicle, if i wa"

"I recently took my car in for an oil change, to have a tail lightbulb replaced, and to have a brake issue looked at. Even though they were really super extra busy, they were able to get things done quickly. I was charged less than I expected which was a ni"

I would go back, the service was excellent.

Paul and Bob at Midas have been my mechanics for over 10+ years, they always know what my problem is with my truck and fix it accordingly. Their work is excellent, the best crew of mechanics in Ypsilanti !!!

They were timely and didn't want to do work that wasn't needed.

"Goog job, I always go to Midas."

They did a great job on my ball joint replacement on both sides!

"brought my car in to have my muffler looked at, got a call for my estimate $1200, told the guy I would come get the car because I couldn't afford that price so he quoted me another price of $480 (big difference) again I said no I didn't have the money and "

Everyone was super nice. Was able to get me in and out really quick.

Bob and paul are the best....extremely honest and will help you figure out if on a budget how to tackle items based on priority. Have been going to this shop for all my brake and suspension issues for 15 years. I refer anyone to this shop

Bob and his team are the best!

"I appreciate the fact that this Midas has employed the same people for a long time. Also, they are always honest with me about the work needed or not needed on my car. That honesty is what earned my loyalty. Thank you!"

Did a complicated muffler job and then when there were problems afterwords due to the incredible bad condition of the local roads they made the necessary changes as soon as they could get the needed parts. I have used them for other repairs as well - some

"AS ALWAYS, VERY PROFESSIONAL FINISHED QUICKLY AND ON SCHEDULE"

I just want to say how happy I am with the work and service these people provide. My last visit did not go as expected and I expressed my concerns. They bent over backwards to assure me it was an anomaly they would not allow to be repeated. I came back

"Paul, Crew and Staff at Midas on Michigan Ave. do the most professional and honest work I have experienced from a car service shop ever! Very courteous and extremely fair!! I am planning to stick with them for all future car maintenance jobs. "

service went well and everything lubed smoothly

I love these guys so much! Totally knowledgeable and fast! I?ll never take my car anywhere else!

The technician noticed during an oil change that my brakes were going to need attention. When they started making a grinding noise (because I waited too long) I brought my car in. As he showed me the condition of the pads and rotors it was evident that ev

had a dealership claim the work was not properly done took it back to Midas who doublechecked it and showed me where the dealer was wrong. Dealers creating problems in order to try to get work seems to be far too common here. This shop was as good as all

I have had the opportunity to use the Midas location for car repairs. Both Paul and Bob have never disappointed me. I urge everyone to use them for car repairs. great diagnosis and reasonable prices. They don't try to oversell you services

"Great service, friendly people, as usual. Highly recommended"

"For the second consecutive visit, not sure why I went back this time, I was unable to get an appointment for a Saturday oil change and tire rotation because ""they do not make Saturaday appointments"". I got up early and was the first customer to arrive onl"

"NEVER HAVE HAD A SECOND OF TROUBLE WITH THE TEAM ON GROVE RD IN YPSILANTI,MI. I WOULD NOT GO TO ANY OTHER PLACE."

We always get great service here. Our entire family (6 cars) uses this garage. Highly recommend it!

"Took my 15-year-old Honda for an oil change and steering wheel inspection/possible repair... No prior scheduling on my part, this was my first visit to the store: a Saturday morning first-come-first-serve walk in... These guys were done in a little over an"

"I couldn't be happier with the repair just completed. It was professionally done, timing was excellent, and the car now rides like a dream. Bob is excellent at evaluating what needs to be done to accomplish the repair and does not attempt to encourage y"

"I was provided amazing service as usual. I'll be taking my next vehicle back there I hope, who knows maybe something older than my current vehicles. "

Finished when scheduled on time and complete

"When in doubt, take your car to the Ypsilanti, MI Midas! Bob and the other guys there always provide above standard service hands down!! "

"The service these individuals provide is top notch, especially Paul, he is great. And has always been willing to help me out with my vehicles. I believe these individuals are honest, very hardworking, and individuals who provide top quality service and car"

Bob was able to fit me in for a quick oil change even though they were very busy. This location is my preferred place to get an oil change.

fantastic job done on time great value

the manager and other mechanics gave straight advice for my old car and follow through well. i will use them again.

Paul and rest of the staff has knowledge and exceptional customer serviceThis is the only place I could leave my car with confident

Able to get me in quick and get the job done

"Bob, the manager at my local Midas, always takes care of me. He goes out of his way to help and to make sure that I'm happy with my service. This is the only place I trust with my car. "

Staff were aware of my problem and were able to accomplish the service earlier than expected. It is evident they care about the customer needs.

"I recently went to the Ypsilanti mi store to get my brakes looked at. I had called prior to going and talked to Kay. She told me that there would be no charge to look at it. However when I went to drop it off, I spoke to Paul and he wanted to charge $90"

I've been taking all of my personal vehicles and company vehicles here since 1989. They do excellent work for a fair price. Great people that are willing to answer all of your questions and explain all of your options. I don't even consider another re

My aunt took her suv to get a regular oil change and tire rotation. Midas did not place her tire lugnuts on one of her tires. While she was driving down a busy Michigan ave her tire came off!!!! Midas in Ypsilanti MI is acting like its o big deal. I would

"They are amazing, they ask proper questions and they listenThey also give step by step information"

"Always get the best, respectful service from Paul and Bob and rest of crew. "

My service was excellent again! Quality all the way.You would almost think they were providing service on their own vehicle since the car had their personal attention! Great service again!..............Thanks from..............Long term customer.........

Everyone is always great and courteous. They also help keep me safe by letting me know when something need to be addressed on the car. Fantastic crew!!!

"This is my go-to place for almost everything we need for our cars when items like brakes need to be checked for possible replacement, often times they inspect then tell me ""you got plenty of life on pads, 6 mm, or "" that sound you heard was a small piece "

They identified what was causing the loud noise in my car and were able to fix it same day.

Great job on my sons truck

These guys are great. Knowledge, service, price. I can't recommend them highly enough.

Absolutely great guys that will try hard to repair your car without cleaning out your wallet!

terrible service they took an hour an a half to do a oil change including a tire rotation and a overall inspection. even though they didnt even give me a tire rotation they just said i need new tires. then they said i had a brake leak an i need a new brake

tech in Ypsilanti told me that I was down to the bare minimums on my back brake shoes and drums they wanted $350 to replace. I declined. went to Midas in Plymouth THE NEXT DAY and they said that my wear was fine 7/8 on both back brokes. There's uneven information when you deal with auto mechanics and for the most part you just gotta trust but verify from a second source. Ypsilanti Midas is not trust worthy don't go here!!!!!!!! Avoid AT ALL COSTS. Tell your friends too.

We are so glad to have found this shop. Excellent service and quick turnaround.

They gave my wife an estimate for ft.struts and rear shocks for her Honda Civic.They wanted $239.99 each for Monroe struts that listed for $121.99 each at Advanced Auto. The rear shocks were quoted at $83.99 each and were available at Advanced Auto for $40