Shawanna G
5.0 of 5 stars
May 11, 2024
I am always treated like family when I come in for service!!!!
Anonymous
5.0 of 5 stars
Mar 21, 2024
Julius and his staff went above and beyond to fix ours mother red 4door 06 cadillac sts! Julius, ralph, mechanics just phoemnal.
Byrd
5.0 of 5 stars
Feb 06, 2024
Great customer service and speedy turnaround.
Charlie A
2.0 of 5 stars
Jan 09, 2024
Prices were outrageously high. Nobody should charge 130 labor charge just to put in a battery. And when I told them that most places do it for free, they told me that no one does it anymore which I found out after that this is an outright lie.
Delo S
4.0 of 5 stars
Jan 08, 2024
I feel that highly satisfied is perfect no one is perfect they are good or great I am satisfied
Mini Tunes
5.0 of 5 stars
Oct 23, 2023
Got in and out quickly got two cars service quickly
Jacqueline J
5.0 of 5 stars
May 24, 2023
From the time I made a phone call until the service was done everything was done, respectful and professional. I highly recommend this Midas in Greenfield to everybody.
Toni
5.0 of 5 stars
May 02, 2023
Technician kept me informed and brought me the brake and rotor to show the damage/determination of it. They got me in with no appointment and they were accurate on how long it would be. All the people I spent time with were super friendly and knowledgeable
Barbara M
5.0 of 5 stars
Mar 13, 2023
I’ve been a customer for several years, and I’ve received nothing but the best service. The staff is very knowledgeable, courteous, and professional. I would most definitely highly recommend this Midas to everyone.
VB
5.0 of 5 stars
Dec 19, 2022
Friendly staff, professional job
S. MURRELL
1.0 of 5 stars
Dec 19, 2022
Be more truthful about what needs to be repaired and what repairs can be replaced later and start working around the problem and fix the problem
Dee
5.0 of 5 stars
Dec 16, 2022
At first the estimated time was 14 hours for the repairs but it took on 9 hours and I was happy about that
BizzyBmomof3
1.0 of 5 stars
Oct 11, 2022
I called for a wheel alignment quote and was told 89$. I show up and he says that I must also get the suspension inspection for $45. If they find something above the wheel alignment and I don’t get the service I have to pay 45$ plus 89$. After inspection mechanic says rotors and calipers in addition to alignment. Cashier writes up a $2200 quote including a new sway bar and other things the mechanic did not mention. I’m mad he didn’t tell me about $45 fee before I drove out there but the $2200 quote is why I’ll never come back or tell anyone to come here. Shameful practice. Especially for a national chain. That’s actually why I decided to come here. I thought you would be honest and move with integrity. I couldn’t have been more wrong.
Anonymous
5.0 of 5 stars
Sep 28, 2022
Top shelf customer service
Carefree
5.0 of 5 stars
Jun 17, 2022
The owner is very friendly and I trust his opinion!
BarbaraM
5.0 of 5 stars
Jun 07, 2022
They’re always honest and professional. They stand behind their products and service. The whole atmosphere of this facility is very pleasant.
John C
5.0 of 5 stars
Apr 01, 2022
Everything was straight to the point. Service was fast and efficient.
Ray B
5.0 of 5 stars
Mar 30, 2022
Friendly, professional, service. Julius comes across as a totally trust worthy good person.
Nathan
5.0 of 5 stars
Mar 09, 2022
The associates were kind and fixed my car fairly quickly. I'm very satisfied with the service I received.
D. L.
1.0 of 5 stars
Mar 07, 2022
"I took my car for a repair for something very minor. After looking at my car, which I never asked them to do, they told me I needed back brakes, both control arms, and a wheel alignment (had alignment done 6 months ago). It totaled about $1,102. It didn"
Mahindi
3.0 of 5 stars
Mar 07, 2022
This was my second visit in under 2 years. Although there were some new issues with my exhaust that had to be solved, I noticed (when I looked at my exhaust when my truck was lifted) that the new muffler and connecting pipe Midas installed less than two years ago appeared considerably worn and rusted as if they were installed decades ago! I have another vehicle that had the same work done over 10 years ago and it looks better than the Midas work that was done less than 2 years ago. Thus, I can’t see myself returning to Midas and I can’t recommend Midas. However, the staff was friendly and polite.
Barbara M
5.0 of 5 stars
Feb 28, 2022
Because of the associates knowledge, professionalism, in explaining the repairs, pricing etc. everyone was very courteous, and the fact that they go beyond the measures of their duties and responsibilities.
Not so happy customers!
1.0 of 5 stars
Feb 24, 2022
Give detail information about the pricing of the visit...I took my car back because my rotor was messed up where it was worked on the time before...that's why I took it back but I was charge a brake inspection fee and was never told that before they looked at it..very angry and not satisfied!🤬
Melva E.
1.0 of 5 stars
Feb 18, 2022
The lady who says she was the manager was not helpful at all. They put invoice under my son name says she couldn?t change it now I can?t get reimbursed. What she tells me there?s nothing I can do????
Hiral S.
5.0 of 5 stars
Feb 17, 2022
Excellent service by professional staff
Sara L.
5.0 of 5 stars
Feb 05, 2022
"Went in for for new tires and to check the brakes on my truck before the snowstorm and they were extremely professional, wasted no time and got me back on my way asap !!"
Marilyn W.
5.0 of 5 stars
Nov 01, 2021
Y'all Did An Awesome Job! My Car is there now for other Repairs! So I'm looking too Stay Satisfied. Keep up the Great work. And The Front Desk Intake Is Awesome and Very Courteous
Teflon D.
1.0 of 5 stars
Oct 29, 2021
I tried to schedule an oil change appointment when the shop opened at 7. I waited the 30 minutes like the email said to verify confirmation. Still nothing. I waited another hour to try to set up another appointment. Nothing.
Kelvin H.
1.0 of 5 stars
Aug 04, 2021
"I went to this Midas earlier this year to have my exhaust system replaced. After the work was completed and on my way home I noticed my engine light was on. When I took my car back to ask about that, they ran a diagnostic and I was told I needed two new se"
Ray B.
5.0 of 5 stars
Jul 31, 2021
"Friendly, professional, and fair prices! I totally trust these folks with my vehicles! Thank you Julius!"
Liza Z.
5.0 of 5 stars
May 26, 2021
"Excellent customer service, friendly and helpful staffs . I had a flat tire, it was 5pm. most places closed at 6pm. I need the car to pick up the kid . I did called few other places with no luck. When I called this Midas, Julius is helping me out, and got "
Lorraine M.
5.0 of 5 stars
Oct 27, 2020
"Every time my car needs maintenance I take it to the Midas on greenfield and 11 mile . Julius is always professional and kind. My car has always been taken care of. , I?m always told if my car is not running well that I can bring it back and it will be no"
chet c.
1.0 of 5 stars
Oct 16, 2020
"So I called ahead to see if I could have my breaks bleed, I talked to a nice man named Julius, he said sure bring it in. I did and told him I had just had the master cylinder replaced and I didn't know how to bleed ABS breaks, he said Oh, lets hope they ha"
Maria H.
5.0 of 5 stars
Jul 27, 2020
I already referred someone to your location. I am very pleased with the crew there and will take my car there again. Thank you. Maria Hiner
Reatha H.
5.0 of 5 stars
Jun 30, 2020
Great service! I was in and out within 30 minutes. Julius knew who I was and is always pleasant.
Deon B.
5.0 of 5 stars
May 07, 2020
"Juluis ,to me is what you want in an Manager. Listens very well "
Charles H.
5.0 of 5 stars
Nov 05, 2019
"Juluis and all the rest of the guys are great, honest, and fair.C. Harris"
Abhay M.
5.0 of 5 stars
Oct 25, 2019
"Julius the Service Manager, Fred who replaced the front rotors and pads, Funsoh who replaced the fuel vapor storage canister, and Victor - every one a gentleman: polite, courteous, friendly, professional and honest (an extremely rare commodity in this busi"
Reatha H.
5.0 of 5 stars
Aug 13, 2019
Great job! Midas is the only place I take my car to other than the Cadillac dealer. I trust them with the through and timely manner they complete all jobs. This job was completed in about half the time expected 30 minutes. They are pleasant and profession
Tom T.
5.0 of 5 stars
Jul 05, 2019
"Thanks for your consistent great work. Lots of smiles in the shop, and it's nice to see the same faces. Will continue to go back. Thanks Julius & gang!"
Reatha H.
5.0 of 5 stars
Jun 22, 2019
Work done in a timely manner
Sarah D.
5.0 of 5 stars
Mar 07, 2019
I have been to smaller mom and pop places and I have also been to bigger chains but this place is the best. Honest and keeps you up to date and what needs to be done next time or just keep an eye on
Juma S.
5.0 of 5 stars
Feb 17, 2019
Excellent service julian and the workers are great and I will always do business with them
Lillian M.
5.0 of 5 stars
Nov 10, 2018
"Customer service hands down, polite-friendly-very articulate...Thank you Julius"
Teia F.
5.0 of 5 stars
Oct 10, 2018
They are the best.
Aarick M.
5.0 of 5 stars
Sep 10, 2018
I keep coming back because of the impeccable service I receive. Julius has a calling for Customer service. He is always pleasant and friendly and stays on top of what?s goin on!! I never worry when i use this Midas they have the customers best interest at
Aarick M.
5.0 of 5 stars
Aug 01, 2018
"When someone cares just as much about your car as you do, you can?t help but be grateful! I was treated with the best Customer service and kept in the loop about what needed to be done. I am very pleased with the service and experience i had. Julius is se"
Kiana C.
5.0 of 5 stars
Jun 27, 2018
From start to finish I was educated on the repair and treated like a Guest in the facilty.
Leroy T.
3.0 of 5 stars
Apr 04, 2018
Arrived shortly after 8am for one bearing and front break pads. My car wasn?t ready until 6:45pm.
Geri R.
5.0 of 5 stars
Mar 01, 2018
"great oil change & tire rotation, everything good & quick"
Lynette W.
4.0 of 5 stars
Feb 27, 2018
"Fast, convenient! I was able to book on-line and received service the same day. Staff @ the Greenfield Road location in Southfield, were very friendly as well!"
Donald S.
5.0 of 5 stars
Jan 30, 2018
"I really enjoyed talking wilt Jordan at 11 and Greenfield, he is really a professional and knowledgeable!!"
Kisha S.
5.0 of 5 stars
Nov 26, 2017
Everything was good. The young man at the register was awesome- very polite and thorough. The mechanic gave me a report on what needs to be fixed later on. I appreciated everything.
Aarick M.
5.0 of 5 stars
Nov 14, 2017
Jordan was the best customer service person I have ever experienced he took care of me from start to finish he stayed true to the timeframe he had given and in a service shop that?s rare!! Two thumbs up ???? ????. I will return
Mikaela G.
5.0 of 5 stars
Oct 22, 2017
"The gentleman at this Midas location have been helping to take care of my car since I bought it in 2014. Since then, my oil changes, tires, and more have always been taken care of! Thanks Jordan, Mike, & Pat! "
Ned H.
5.0 of 5 stars
Sep 19, 2017
"I've used this shop several times, most recently for new tires and alignment. The service and results are top notch and scheduling is easy! They always explain things well and no pressure for unnecessary services. "
Zach P.
2.0 of 5 stars
Sep 14, 2017
"They need help paying attention to detail, following directions, and getting the customer what they ask for. Will not be returning. "
Olatunji K.
1.0 of 5 stars
Aug 15, 2017
"Hear this, all you good people who work hard for your money, Firstly, DO NOT TRUST THEM, FROM MY EXPERIENCE (ALONG WITH OTHERS WHO EQUALLY ARE NOT PLEASED)Whatever, they TRY to do for you, You can get better quality from somewhere else. Be careful with the"
Bianca H.
4.0 of 5 stars
Jul 15, 2017
The best service! Jordan is super helpfully
Susan S.
5.0 of 5 stars
Mar 16, 2013
Garnett and his service team are by far the best I have encountered in a long time. They have superior customer service nailed! They scheduled me quickly and communicated my repair needs honestly. They have my business for life and I will highly recommend