AI
5.0 of 5 stars
May 02, 2024
Don and Richard are awesome! Promote them!
Austins
5.0 of 5 stars
Apr 20, 2024
Friendly knowledgeable
Anonymous
5.0 of 5 stars
Apr 06, 2024
i was satifisfied with the work and price, other places we gonna charge me over a $1,000 but midas workered with me and we came to a reasonable price
Mary
5.0 of 5 stars
Apr 02, 2024
I always get helped with appointments and timing and clean waiting area. Staff is so help full. They satisfy you and help to manage parts, they provide you information for where you can get everything if they don’t have.
Mariam
5.0 of 5 stars
Feb 15, 2024
They always helpful and easy to make appointments
Ricardo
1.0 of 5 stars
Jan 26, 2024
Spencer was the new guy, since he clearly did not know what he was doing he MUST BE SUPERVISED, especially when dealing with peoples safety and livelihood. Everything a new employee does should be checked and rechecked, to y'all its just another car, to us our car is our livelihood and our actual lives. I could have died.
Anonymous
5.0 of 5 stars
Jan 13, 2024
Very polite staff,Very helpful staff, Very nice and clean environment, Very satisfied with the service they did on my car I will return be returning for my next oil change - and I will recommend to other people Thank you so much
Anonymous
1.0 of 5 stars
Dec 06, 2023
My daughter went to this location for only oil change and the charge her the amount the want. Because she was along. That’s not ok Metro Midas is the number 1
Jessica B.
5.0 of 5 stars
Nov 17, 2023
Joe is AMAZING! I have anxiety about a lot of things and he was so reassuring that I felt so comfortable and safe. I will be back for sure. Thank you Joe
F M
5.0 of 5 stars
Sep 21, 2023
The service Mr Christian gave me was extremely good, he answered all my questions and concerns about my car, the jobs was done on time and everything perfect ! Thank you very much Mr Christian!
RuHid1
5.0 of 5 stars
Aug 22, 2023
I went in for an oil change and got much more with a nice printed report of the inspection with pictures of the possible problems.
Daniel N
4.0 of 5 stars
Aug 19, 2023
The last couple times I've been there the price was around 33 dollars but this time they said they had to add an extra quart of oil saying my car takes 6, but the other times they only added the 5 quarts. Which worries me, that means either they weren't putting enough oil. Or this time they added an extra quart to get extra money. I just like to know what I'm paying for before I pay it. I mean it's fine if mine takes six but why this time and not the others?,
Eric S
5.0 of 5 stars
Aug 03, 2023
Good communication with service. Clean shop. Took proper steps to keep car clean.
LaSheena
5.0 of 5 stars
Jul 27, 2023
Staff was really nice to me and very helpful on finding what’s the issue with my vehicle. Thanks so much for all the help.
Mariam
5.0 of 5 stars
Jul 25, 2023
They were very nice easily gave me appointments.They are respectful. They are so professional.They all are helpful and generous.
Alex J
5.0 of 5 stars
Jul 08, 2023
Fixed with no appointment. Very professional.
Anonymous E.
5.0 of 5 stars
May 31, 2023
Professionalism and customer focused attitude.
Selie
5.0 of 5 stars
May 01, 2023
I like bringing my vehicle to this location becaue they high quality service and a super friendly staff.
Fernando602
5.0 of 5 stars
Mar 28, 2023
Convenient location , good service
David G
5.0 of 5 stars
Mar 10, 2023
Great customer service.
Julia H
5.0 of 5 stars
Jan 14, 2023
Very professional and friendly staff. Explained everything needed and what items were urgent.
Teresa Q
5.0 of 5 stars
Jan 10, 2023
Joe is always very helpful, keeps updating status of the vehicle as it gets worked on. Each of his customers get his full attention. Almost as if your talking to a friend. Friendly manners
Kelly P.
5.0 of 5 stars
Jan 04, 2023
I asked for an appointment online, the manager called me back within 15 min, got my car in the same day. It took less than an hour to complete and he honored my coupon. I will definitely be returning for future services needed. Thank you!
ZavierH
5.0 of 5 stars
Nov 23, 2022
Great experience with the manager at this location. Very helpful and answered all my questions!
:)
4.0 of 5 stars
Oct 29, 2022
Never had an issue till recent visit. New person not friendly it all, bad customer service, no communication with client it all and most importantly did not share "prices went up" so, no choice of re thinking of getting service done...person needs to work on customer service big time.
Hunter671
5.0 of 5 stars
Oct 11, 2022
I deal with Joe Chavez the manager at the location. Joe and his team have always been there to address the needs of my vehicles. They work with me when I bring my vehicles in for servicing without an appointment. The team is always able to get me back on the road in a timely manner. They understand my needs as a transport company and work diligently to get my vehicles back on the road. I have recommended this location to my friends and family as Joe and the team will treat them as such.
James from Phoenix
5.0 of 5 stars
Oct 05, 2022
Fair prices, accommodating manager
Rodrigo C
5.0 of 5 stars
Aug 25, 2022
Great service and friendly personnel overall I'm more than satisfied except the service took longer than expected but I guess is because the are super busy 👍😉 Thank you!!
Jazz
5.0 of 5 stars
Aug 11, 2022
I had a problem with my car and they fixed it and the service was amazing they explained everything that they did they called before to explain the price etc.
ShawnF
5.0 of 5 stars
Aug 03, 2022
Love this place Joe is amazing! Keep him there and I will keep coming back
Elizabeth
4.0 of 5 stars
Jul 23, 2022
The lady at the front desk was very unfriendly and rude with attitude. She seemed to bother with questions asked. She had called my phone regarding another persons vehicle. When presenting my coupon which stated 39.99 for an oil change she only took off 5.00 from the original price leaving me to pay 59.54. Overall customer service given from the check in and checking out was unprofessional.
Jose C.
5.0 of 5 stars
Jul 02, 2022
I’ve been bringing my vehicles in here for many years and have always been very satisfied with their service. Joe the service manager has always been very helpful since he’s been there. I would highly recommend this Midas.
Rizc
5.0 of 5 stars
Jun 18, 2022
Pricing was high and I told them that the car AC works when car is moving and stops to blow cool air when it is in idle stage. They straight away said that your compressor is leaking and needs to be replaced and gave me an estimate of 1100 dollars. I fail to understand that if the car aC was working when moving how can the compressor not work. A compressor is working as that is why it is blowing cold air. It might be the condenser or fan or Freon, but was told it was straight away compressor’s fault
Nolan D
2.0 of 5 stars
Jun 07, 2022
Everything regarding the specific location was great. They were very professional and accommodating. The estimate and inspection took a bit longer than expected but no worries. I appreciate them for fitting me in at the last minute. The services overall were excellent from team. The only issue I have is the markup on parts. Its ridiculous. This is the second Midas I've been to and seen this so I suppose its standard but there are other ways of generating revenue than overcharging for parts and materials.
dicha09
5.0 of 5 stars
May 28, 2022
Great experience. Nice employee. Ubderstood what i was looking for and what i needed.
Charley D
4.0 of 5 stars
May 24, 2022
Cost! Chose to stick w my regular mechanic because your price for the same service was $125 more than he charged for my brakes.
Troonnorth98
5.0 of 5 stars
Apr 07, 2022
Professional, fast, competent
Brendan H.
1.0 of 5 stars
Mar 25, 2022
Make sure you put plastic seat covers and wear gloves so when you touch the inside of care it doesn’t get covered with oil and grease. If you break something don’t try to cover it up.
Angela R.
4.0 of 5 stars
Feb 22, 2022
Midas charges 3 to 4 times higher prices for parts than what they cost. For the price they charge everything should have lifetime warranty
Ted W.
5.0 of 5 stars
Feb 08, 2022
"Took a Company Veh that is managed by a 3rd Party Fleet Maint Company. They were quick to respond w/an appointment time and had me out in a reasonable time. While there I could here the Manager Joe I believe talk w/numerous customers. He was polite, fair a"
jamie c.
5.0 of 5 stars
Jan 17, 2022
So i made an appt with midas for brakes and possible oil change. Jose was so helpful and even though i was uncertain about time because i was sick and didn't have my car he said bring it by a certain time he will have it done. sure enough has my car ready
TW A.
5.0 of 5 stars
Aug 09, 2021
"I flew into PHX to pickup a Toyota I'd bought from out-of-state. It was the victim of a stolen cat converter and I chose this MIdas for the repair, based on other solid reviews. Turns out the thief wasn't too smart and had only cut the pipe and it didn't"
anonymous
5.0 of 5 stars
Dec 25, 2020
It was great, very friendly costumer service
Delfino M.
5.0 of 5 stars
Nov 25, 2020
I?ve been doing business with this shop for a while now & I absolutely trust them with my vehicles. They have always been up front with their prices and have not tried to get one over on me like other shops try to. Thank you!
CARL C.
5.0 of 5 stars
Oct 19, 2020
"I recently had some work done on my truck. In the process some bolts were not tightened, Hey mistakes happen. I called Joe and told him the problem. He told me to bring it right down. He looked at it and said they would take care of any damage that was don"
Traci S.
5.0 of 5 stars
Oct 10, 2020
Good job guys!! ??????????
Zachary S.
4.0 of 5 stars
Sep 02, 2020
The only problem was the amount of time it took them to fix my vehicle.
Zach H.
5.0 of 5 stars
Aug 06, 2020
"This place goes above and beyond. I?m very impressed, they?ve got a loyal customer with me!!!"
Angela O.
1.0 of 5 stars
Jul 31, 2020
"I called to get a price and was put on hold and hung up on both times. No one ever talked to me, you can hear them pick up phone and then just disconnect the call. Will never take my car there."
GALE M.
1.0 of 5 stars
Jul 10, 2020
"No, I would not recommend this place. STILL WAITING FOR THE GM OR SOMEONE FROM CORPORATE TO CALL ME. Before this last time, yes, I did recommend because of Shannon Gill. Picked up the VW after having an oil issue solved and two front tires. After arriving "
Richard R.
1.0 of 5 stars
Jun 29, 2020
"I took my appointment today at 12. At Central phoenix. I forgot to wear my mask and before I could say anything or go and get it , this lady Shannon came yelling at me and asking me to 'Get out' I was shocked with this kind of Rude behavior, I asked her to"
Bobbylee C.
5.0 of 5 stars
Jun 15, 2020
"Great job!, Thank you!"
anonymous
5.0 of 5 stars
May 27, 2020
Honest and great work! Excellent customer service
Delfino M.
5.0 of 5 stars
May 01, 2020
Shannon & her staff are always knowledgeable and great at what they do. Their customer service is fantastic! I?ve been getting my car serviced there for about a year now & will keep going back.
anonymous
5.0 of 5 stars
Apr 25, 2020
Awesome experience. The customer service was great.
anonymous
5.0 of 5 stars
Feb 17, 2020
Thanks for getting me in and doing the alignment
Kevin B.
1.0 of 5 stars
Dec 11, 2019
"My car was overheating a bit & i added coolant BEFORE going to the shop & it was running fine from there! All I went in for was a WHEEL HUB REPLACEMENT! after their 1hr diagnostic, they came up with the conclusion that my Water Pump was the culprit & would"
Oliver W.
5.0 of 5 stars
Nov 20, 2019
"They let me set the time and had me in and out in no time. Very pleasant experience, reasonably priced. I will be returning for other services in the future."
anonymous
5.0 of 5 stars
Nov 15, 2019
Service was exceptional as usual. Vehicle suffered a blown head gasket and I appreciate the advice on whether to have the vehicle repaired or take the loss and look for another one. Hope to use Midas in the future. I like the work they do and the service is professional and honest.
Peter H.
5.0 of 5 stars
Oct 29, 2019
Super helpful and very genuine. My new garage of choice and recommending to everyone. Thanx
Carol E.
5.0 of 5 stars
Oct 14, 2019
The service and staff are great! Shannon is my go to person because she listens to my concerns and is knowledgeable.Shannon your awesome! Thxs
Kenisha W.
1.0 of 5 stars
Sep 30, 2019
I went in for a oil change. There was a lady with a short hair cut who I think is the manager. She had Mike work on my truck. When he started truck he turned on windshield wipers on the left instead of the right to reverse the truck. After my oil change th
anonymous
5.0 of 5 stars
Sep 26, 2019
Great service - nice folks!
anonymous
5.0 of 5 stars
Sep 20, 2019
Shannon the Manager was awesome. Very friendly and knowledgeable about the information she gives you
Teresa M.
4.0 of 5 stars
Aug 19, 2019
Was so happy that they found the leak for my AC was blowing out hot air. And it turned out that I had to get a new compressor. The only thing is it took all day to be replaced. Left my vehicle there at 8am and didn't get my vehicle till almost closing time
anonymous
5.0 of 5 stars
Aug 14, 2019
Fast repair of air conditioner belt. Forgot coupon, that was the only bad part.
Bobbylee C.
5.0 of 5 stars
Aug 11, 2019
"Great service, love the people that work there. Thank you for you're service."
PM C.
5.0 of 5 stars
Aug 04, 2019
Had some work done by Midas two weeks replacing a serpentine belt. I am impressed with the knowledge of the mechanics. They seem to enjoy their job and enjoy satisfying the customer. Manager Shannon is incredible and super attentive to the client and thei
anonymous
1.0 of 5 stars
Aug 02, 2019
Paid $1300 for nothing to be fixed. Brought it in for a squeal and the ac not blowing cold. Left and there was still a squeal and no cold ac. Thanks for replacing parts that fixed nothing.
Meranda J.
5.0 of 5 stars
Jul 25, 2019
You all did Great!!
anonymous
5.0 of 5 stars
Jul 25, 2019
The service was excellent. The manager Shannon was very friendly, welcoming, and knowledgeable. The mechanics know what they are doing and this is the kind of service I would like to experience when I visit a shop to repair my vehicle. The manager Shannon pointed out the things I need to look for in the future to repair. She numbered which ones to complete first. Appreciated the expertise.
Cacey B.
5.0 of 5 stars
Jul 22, 2019
The employees were very helpful! I would recommend this location to everyone! Keep up the great work!
anonymous
5.0 of 5 stars
Jul 02, 2019
Satisfied with my service will continue to go back next will be my rack & pinion
Hyllis D.
5.0 of 5 stars
Jun 13, 2019
I enjoyed visiting Shannon and the crew was busy the entire time I was there waiting for my vehicle. Shannon has great insight around customer service and I was able to experience her insight first hand during my first visit to this Midas location. I?ll
Leo O.
5.0 of 5 stars
May 29, 2019
Good job
anonymous
4.0 of 5 stars
May 17, 2019
Satisfied will countinue to go back to midas
Maricela D.
3.0 of 5 stars
Apr 26, 2019
Went to Midas today 4/26 for my oil change. Customer service was great over the phone and in person. She even applied a coupon for me without me asking. I was told it was going to be about an hour to 1.5. About 45 min or so later I get a call saying that t
Pedro B.
1.0 of 5 stars
Apr 01, 2019
My tires were never rotated....This was part of what I paid for....I knw this because I maked 2 of my tires Lady at the office said they did....B/S....
Edward G.
5.0 of 5 stars
Mar 21, 2019
Got my brakes done service i was satisfied with the service will continue to go back
Shawna C.
5.0 of 5 stars
Mar 16, 2019
Thanks
anonymous
5.0 of 5 stars
Mar 11, 2019
Always satisfied will continue going back customer service is great
Bobbylee C.
5.0 of 5 stars
Feb 17, 2019
"Great, thank you"
Michael B.
5.0 of 5 stars
Feb 12, 2019
"I can?t overstate how impressed I was with the service, quality of work, and fair price. Rarely does one get all three these days and Midas over-delivered on all. "
anonymous
5.0 of 5 stars
Feb 11, 2019
I was very satisfied with service and price was very reasonable.
David D.
5.0 of 5 stars
Jan 26, 2019
I took in my Mustang to get the brakes inspected fearing they needed to be replaced and the rotors machine turned due to the awful noises. I received a call after dropping it off for my appointment stating that the brakes had excellent life left in them an
Velvet M.
1.0 of 5 stars
Jan 23, 2019
Everything went good. Until I noticed that one of the mechanics broke my driver door handle. At first they didn?t want to fix it or order an a new one cause they (receptionist) said I sign a waver.
anonymous
5.0 of 5 stars
Jan 16, 2019
Very great staff, they went out of there way to help get a part needed will continue to go back very satisfied
anonymous
5.0 of 5 stars
Jan 16, 2019
The time wait was good very helpful staff will continue to go back for future service
Ruben P.
5.0 of 5 stars
Jan 01, 2019
Midas always gets the job done
anonymous
5.0 of 5 stars
Nov 19, 2018
In and out. Reliable service every time!
anonymous
5.0 of 5 stars
Nov 10, 2018
Was really goood service tightend my belts for free after having them replaced
anonymous
5.0 of 5 stars
Oct 08, 2018
Good & fast service, will be back
Michelle L.
5.0 of 5 stars
Oct 06, 2018
I was late for my appointment but they were nice about it and still accommodated me fast service
Shawna C.
5.0 of 5 stars
Oct 05, 2018
Did a amazing job
Bryan S.
1.0 of 5 stars
Sep 23, 2018
I waited over an hour with appointment for an oil change and car wasn?t even inspected properly. The checklist wasn?t even signed or filled out. The interior of my car had oil stains on the dashboard and floor mats!
Bobbylee C.
5.0 of 5 stars
Sep 04, 2018
"Great ??job, thank you!"
Dallas G.
1.0 of 5 stars
Aug 09, 2018
This place doesn't give a rat's behind about their customers. One of their incompetent techs broke my hubcap (it was not broken before) while rotating my tires and they refuse to pay for it. They offered an excuse by saying it is plastic and blah blah blah
Sandra B.
5.0 of 5 stars
Aug 07, 2018
Excellent service they did not try to up charge me. They did a grwat job. On time with my appointment and fast. We will continue to use this shop for all our cars
Steve G.
3.0 of 5 stars
Aug 04, 2018
Why does your web site not post ratings below 3 stars? Seems rather deceitful to your customers.
Natikka M.
3.0 of 5 stars
Jul 24, 2018
Everything went great the employees was very helpful and professional. The bad part of the service is my ac went out within the next week.
CARINA R.
5.0 of 5 stars
Jul 13, 2018
"During all this years I have tried different companies, different locations and this one is far the best of the best! Shannon is great!!, she interact with customers while is on the computer and/or on the phone. Everything at the same time and she does gr"
Larry P.
5.0 of 5 stars
Jul 05, 2018
The personel at this location did a fine job going into my 20 year old vehicle's engine to update all of the gaskets & seals. I fully knew this could turn into a can of worms and it did. The staff handled themselves with dignity and professionalism.
anonymous
5.0 of 5 stars
Jul 04, 2018
Good service will go back for more service
Ruben P.
5.0 of 5 stars
Jun 13, 2018
Shannon was great on a busy Saturday morning.
Linda S.
1.0 of 5 stars
May 30, 2018
"Never fixed my car but took my money. Took my car back to them three times, just gave me the run around. Called owner of this location left message,never got a call back."
Shawna C.
5.0 of 5 stars
May 19, 2018
Yes great
Kenneth D.
5.0 of 5 stars
May 15, 2018
"From the moment I booked my appointment to the moment i received my keys I received excellent service from Shannon as well as the technician that serviced my vehicle. I will be returning, and telling friends and family about my positive experience. Thank y"
Linda S.
1.0 of 5 stars
Apr 21, 2018
"Took my car in for check engine light. Was told it was spark plugs, they did the work, but the time I got home light was back on. Took it back the next day, they told me it was something different. I've already given then $400.00 , now they want more. Eve"
anonymous
1.0 of 5 stars
Apr 19, 2018
After giving me a quote on the phone they tried to add on additional charges for things that are normally included in a brake job. I left without getting the brakes done and will never return to this shop again.
Ron H.
4.0 of 5 stars
Feb 10, 2018
Fine job
Sofia M.
5.0 of 5 stars
Dec 20, 2017
Everyone was great would definitely come back again
Andrea C.
1.0 of 5 stars
Dec 13, 2017
I was advised my car needed new breaks. Due to money we decided to go to Midas who also stated we needed new pads and rotors. If we agreed to pay more for dealership quality pads they garuenteed wouldn't squeak and if they did I had a life time warranty.
Jonny D.
5.0 of 5 stars
Oct 26, 2017
Very good job as always that's why I go to u guysJohnny Diaz
Luis B.
5.0 of 5 stars
Oct 20, 2017
Customer service is good they did a great job the only fault they have when you get there for your appointment they take abit longer to start at your set appointment and the parking lot is small however they do a great job fixing car
Anaise M.
2.0 of 5 stars
Sep 28, 2017
"I feel bad about writing a bad review, but my experience was just too horrible for words. I went to Midas because my car had been having problems for a while and it eventually would sporadically just cut off no matter where I was. Actually, I'd previously "
anonymous
4.0 of 5 stars
Sep 12, 2017
The service was quick and the mechanic was very knowledgeable about recommended service .
Delfino G.
4.0 of 5 stars
Sep 06, 2017
"I made an appointment online and they were ready for me at the appointed time! Awesome. I was in and out within an hour, which is rare. I've had my oil changed elsewhere and the wait time is normally 2 hours or more. The only issue I have is that they "
Bobbylee C.
5.0 of 5 stars
Aug 31, 2017
"Yes, I would recommend this Midas. Past my emissions, thank you!"
Adrian O.
5.0 of 5 stars
Jul 25, 2017
I am pleased with the service and not even a long wait for the process of the oil change. Thank you!
anonymous
4.0 of 5 stars
Jul 20, 2017
They did not rotate the tires because they did not want to touch them or void the warranty which is fine. But told us they all looked good. We had a blowout the very next day and another store told us the front tires had a tear in them. Not mad at them they were super friendly.
anonymous
5.0 of 5 stars
Jul 11, 2017
I was very satisfied with the service i recieved at midas will continue to go there in future
Benjamin M.
5.0 of 5 stars
May 10, 2017
"I have a near 20 year old F150, which is from the mid-west and therefore mostly rust. I went in to see Midas merely to check the brakes but the service, pricing, and subsequent price match (and then beaten) on four new tires was exceptional. I didn't have "
danny s.
5.0 of 5 stars
Feb 18, 2017
been here for 5 years no problem with their service
Bob F.
5.0 of 5 stars
Feb 18, 2017
"I took possession of a 1994 Oldsmobile that my 92-year old grandma used to own. I was going to drive it 2,300 miles from AZ to my home in VA. It needed to be checked out for safety reasons. Hayat gave me the **best customer service ever** from caring about"
Penafrancia B.
4.0 of 5 stars
Feb 07, 2016
Employees were polite & personable. Service was quick & charges were accurate.
Shandie W.
5.0 of 5 stars
Feb 06, 2016
I am now a lifetime customer thanks to my new best friend Hyatt. He hooked me up with new brakes an oil change and printed out future recommends services. It's always scary when it comes to car repair you get that sick feeling because you know it's going
Keitrell D.
5.0 of 5 stars
Jan 26, 2016
"I've been coming to Midas on for years. I've always been taking care of and updated when they are running behind schedule. Friendly and great service has never been a problem. Will continue going, no matter what vehicle I might have. "
Selene G.
1.0 of 5 stars
Nov 13, 2015
took my car for a oil change and alligment an hour later they call me that my car had been damage because the way i had parked it!! my charger front bumper was tear apart. not only did my car was't service but i ended going home with no front bumper. And w
anonymous
5.0 of 5 stars
Feb 17, 2015
great friendly staff
Trevor M.
1.0 of 5 stars
May 03, 2013
"I had the worst experience ever the manager Johnney was not courteous at all. He was upset, unkind and terrible at customer service. The restroom was dirty and looked to be unclean, toilet seat was horrible. The shop was dirty and there was trash in the dr"
Gary G.
5.0 of 5 stars
Mar 30, 2013
"Jonny greeted me with a friendly welcome, immediately got right to business preparing a work order faster than anyone I've ever seen, reminded me to leave the keys with the car, in a very humorous way, and continued to keep me laughing and entertained the "